Current Service Status


Coronavirus: Customer Update

VBS Direct Ltd is supporting UK veterinary practice whilst seeking to protect our clients, suppliers, staff and supply chains during this challenging time.

Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus (COVID-19).

We are currently experiencing no Coronavirus related issues with our supply chain and will continue to support clients with products orders, marketing, accounts and remote technical support.

In line with government guidance we are aware that practices are limiting contact with third parties. Where this is the case we are happy to comply and support practices via telephone, Zoom/Skype and email communication.

For any help or assistance please:

(1) Call our head office: 0845 5280336
(2) Email:
(3) Contact your VBS Direct technical manager directly for local support.
(4) for those with online VetOrder accounts please check your back office for updates and personalised marketing support: